Terms of Use for the Myers-Briggs® App


Effective: April 29, 2023

These are the Terms of Use for the Myers-Briggs® App, a mobile application developed by The Myers-Briggs Company group of companies (the "Company", "we", "us" or "our” and the like) including The Myers-Briggs Company, a California benefit corporation; The Myers-Briggs Company Limited, a company registered in England and Wales; The Myers-Briggs Company Pte. Ltd, a company registered in Singapore; and The Myers-Briggs Company Pty Ltd, a company registered in Australia, and includes the European branch offices of The Myers-Briggs Company Limited (including The Myers-Briggs Company - France, The Myers-Briggs Company – Netherlands, and The Myers-Briggs Company – Germany, and its European operations in Belgium and Ireland).  

These Terms of Use are supplemented by our Privacy Policy, a copy of which is available via the App, as well as our Acceptable Use Policy, which is also made available on the App, each as may be updated from time to time (collectively, the “Terms”).  By clicking to accept the Terms and using the App, you agree to be bound by the Terms.  If you do not agree to be bound by the Terms, then you may not use the App.   

1. Definitions 

The following defined terms shall apply herein unless otherwise stated. 

1.1 App means the Myers-Briggs App and any associated and/or ancillary services or functionality available via the App. 

1.2 Data means any and all data and information gathered by the App and/or The Myers-Briggs Company from use of the App by Users, and includes Personal Information, together with any and all other data and information gathered by or through use of the App.  

1.3 Inappropriate Material has the meaning given in Section 1.1 of the Acceptable Use Policy. 

1.4 Information means any data, facts and other information about you, and other Users, including actions you take, and includes Data and user-generated content.  

1.5 Personal Information means any information which is in the possession of The Myers-Briggs Company relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly in particular by reference to an identifier such as a name, identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; such Personal Information may include: User information; User registration and account information; personal details given by or about Users (e.g. age, gender, type and other information associated to a User); information given and comments made by Users; and/or other information provided by Users, which when cumulated with other information held in the App and/or by The Myers-Briggs Company could identify a natural person. Special Category Personal Information means Personal Information that needs more protection because it is sensitive, and, in relation to which, processors must identify a lawful basis for processing under applicable data protection legislation and a separate condition for processing. Special Category Personal Information is sometimes referred to as “sensitive Personal Information". 

1.6 Purchaser means the purchaser who has purchased a license to the App to enable the User to access the App. 

1.7 User means, you, the individual, named, natural person who has been authorized by a Purchaser to use the App and who has subsequently registered with The Myers-Briggs Company and received registration details (and whose account has not been suspended or terminated). Users shall be referred to as “User” or “you” or “your” as the case may be. 

The headings in these Terms are for convenience, and do not affect the interpretation of the provisions. 

2. Use of the App 

2.1 The App is accessible only to Users who have pre-registered for the App (following purchase of a license to the App by an associated Purchaser) and having been allocated registration details by The Myers-Briggs Company, including a log-in and one-time password.  

2.2 The App is made available on a one-user-per-account basis. Registration details, including log-in and any User password details, shall not be shared between multiple users. Any loss or theft of such details should be reported to The Myers-Briggs Company as soon as possible in order to replace affected log-in details and any User passwords and/or to disable compromised accounts. 

2.3 Users are responsible for ensuring the security of their account and registration details, including log-in and any User passwords. Users are also responsible for applying any updates to the App that we may make available to Users.  You shall use your best efforts to prevent unauthorized access to or use of the App and shall notify us immediately upon discovery of any unauthorized access or use. 

2.4 Use of the App is subject to the Terms. We reserve the right to refuse, suspend or terminate access to and use of the App if the User or the Purchaser fails to comply with the Terms or any other terms of The Myers-Briggs Company as are applicable to the User and/or Purchaser. Furthermore, we reserve the right to act in accordance with Section 7 of these Terms (“Consequences of Misuse of the App”).  

2.5 Our psychometric assessments are designed for adults and are not intended for children (under 13 years of age in the US and under 16 years of age in the UK and Europe, and any other applicable age as determined by local legislation). Accordingly, in order to use the App, Users shall be of the age set forth above or over. 

3. User's obligations 

3.1 You understand and acknowledge that in order to use the App certain technical requirements relating to hardware and software available to the User will need to be met. You must provide your own computing device, internet access and other equipment and software necessary to access and use the App and use the content therein, and you agree to bear all your own costs.  

3.2 As part of the App, Users may upload or post to the App certain user-generated content. Such Information generated from the actions of Users shall be undertaken in accordance with our Acceptable Use Policy and shall not be undertaken in any manner which may give rise to possible misuse of the App and/or Information contained within it and/or to the possibility of discriminatory actions and/or bullying or harassing behaviors. The Myers-Briggs Company will not tolerate any form of unacceptable use of the App, nor will it tolerate any form of discrimination or discriminatory act or bullying or harassing behaviors, and will take a firm stance, and action where necessary, if there is cause to suspect any such actions to have taken place.  Users shall comply with the Acceptable Use Policy and The Myers-Briggs Company shall have the right to act in accordance with its rights under the Acceptable Use Policy in relation to any Inappropriate Material and, where applicable, in accordance with Section 8 of these Terms. 

3.3 Users agree not to upload or post to the App any user-generated content which includes Special Category Personal Information. This is a condition of use of the App and we reserve the right to delete any Special Category Personal Information which may be added to the App by a User and to terminate a User’s access and license to the App. 

3.4 Users may not make use of Information on the App nor use the App nor use any content therein to create products for commercial sale or other commercial exploitation or for any other purpose than the use of the App as intended by The Myers-Briggs Company and as specifically described in the Terms. 

3.5 The User shall hold harmless and indemnify The Myers-Briggs Company in the event that The Myers-Briggs Company or The Myers-Briggs Company's licensors suffer any losses, claims, liabilities, damages, expenses or costs as a result (whether direct or indirect) of any breach by the Purchaser or the User(s) of Sections 3.2 to 3.4, in accordance with Section 10.6 of these Terms. 

4. Safety of Your Personal Information 

4.1 We endeavor to keep the App and all Information and content contained within the App safe for you in relation to any Personal Information, but we cannot guarantee it. You should read our Privacy Policy in relation to protection of your privacy and handling of Personal Information and our Acceptable Use Policy. In order to assist to keep the App and content safe, you undertake that you will, at all times when using the App, comply with the Terms, and specifically you undertake that you will not: 

  • send or otherwise post unauthorized commercial communications (such as spam) on the App; 
  • collect User content or information, or otherwise access the App, using automated means (such as harvesting bots, robots, spiders or scrapers) or otherwise without our permission; 
  • upload viruses or other malicious code; 
  • solicit license, registration or login information or access an account belonging to someone else; 
  • bully, intimidate, or harass any User; 
  • post content that is considered Inappropriate Material; 
  • use the App to do anything unlawful, misleading, malicious or discriminatory; 
  • do anything that could disable, overburden, or impair the proper working of the App, such as a denial of service attack; and/ or 
  • facilitate or encourage any of the above. 

4.2 Users are responsible and liable for ensuring the information security and safety of their own devices and any Personal Information held thereon, including Users’ own Personal Information and that of others. The Myers-Briggs Company shall not be liable for any losses or consequences arising from loss of data or loss of device of the User.    

5. Data Protection and Privacy  

5.1 Data Protection Laws. The Myers-Briggs Company is committed to protecting and respecting Users’ privacy and to acting in compliance with applicable data protection laws and in accordance with our Privacy Policy and Acceptable Use Policy, as updated from time to time and available on the App. You should read our Privacy Policy and our Data Protection Statement as they will help you understand how we collect, use, store and otherwise process Personal Information.   

5.2 The Company may engage additional sub-processors to provide the services that are the subject of these Terms, as set forth in our Privacy Policy, and you agree to the Company’s use of such additional sub-processors. Those sub-processors will be contractually bound to abide by substantially similar privacy and security principles set forth in these Terms and the Company’s Privacy Policy.   

5.3 Your use of the App requires the collection and/or transmission of Personal Information to the Company in the United States. If you are using the App outside the United States, then by agreeing to these Terms you acknowledge and agree to such transfer. The Company has in place relevant safeguard mechanisms under applicable law with respect to international transfers of Personal Information, including from the UK and Europe to the United States. Further information can be found in our Privacy Policy.  

5.4 Use of Personal Information. By using the App, Users agree that The Myers-Briggs Company may collect, extract, use, and process any Personal Information held on User, as applicable, or that of any associated third parties’ Personal Information where provided by Users, in personally identifiable form in accordance with our Privacy Policy.  Furthermore, Users agree that we may, where applicable, extract data we hold on Users within our other databases (if held) to add to the App, and for ease of use of, the App for Users.  

5.5 Retention of Personal Information. We will retain User’s Personal Information for as long as your license to the App remains valid and not terminated. We will retain User Personal Information in personally identifiable form for as long as you remain active on the App.  Where activity on the App by you has ceased for a period of eighteen (18) months or more, and/or where we may terminate your access to the App, we may remove and anonymize all associated User Personal Information, together with that of any associated third party, and any other information on the App associated to a User.  We reserve the right to revoke your access to the App and to delete any Personal Information and Information held without penalty at any time after your access to the App has been terminated and/or your usage of the App has been dormant for a period of eighteen (18) months or more.  Whilst we may delete the Personal Information with respect to your use of the App from our systems, we have no responsibility for any Personal Information that may remain on a User’s App, including where a User may fail to update the App with technical and operational updates that we make available to Users.  

5.6 Notwithstanding the foregoing, the Company reserves the right to alter or remove a data subject’s Personal Information if required to do so by applicable law.  If a data subject exercises a right afforded to that data subject under applicable law against you as the data controller, either to us or via you, the Company will reasonably cooperate with you and provide reasonable assistance and information to facilitate your ability to respond to such a request. 

5.7 While your use of the App remains active, the Company reserves the right to retain and use all associated Users’ Personal Information, and other data collected and/or generated via the App in personally identifiable form for the purposes of providing the App and services to Users. 

5.8 Furthermore, at all times, both while your use of the App remains active and thereafter, the Company reserves the right to retain and use all your Personal Information, and other data collected and/or generated via the App in non-personally identifiable form for the Company’s scientific research and product development purposes and other business purposes as set forth in our Privacy Policy, even after the App is removed or associated Personal Information anonymized. This data retained by us is not Personal Information because it is only retained in our systems in non-personally identifiable form, and therefore no longer represents Personal Information. Such non-personally identifiable data may be used indefinitely by us for scientific research and product development purposes without further notice to you as further set out in Section 7.1.5 of our Privacy Policy.  

5.9 Notwithstanding Sections 4.5 to 4.8, in the event that a data subject requests that the Company delete their Personal Information, and such request is authorized by the applicable data controller, then any Personal Information will be removed from our systems with respect to the App. 

5.10 Consent of Third Parties. You understand and acknowledge that it is your duty to ensure that you have the consent of any third party whose Personal Information you add to the App. You should not enter any Personal Information of third parties without that party’s consent.  You remain responsible for any third party Personal Information you add to your version of the App; for the avoidance of doubt, we do not retain such third party Personal Information and are not responsible for updating or removing such from User’s versions of the App. 

5.11 Use of Data for Research Purposes. At all times, whilst your account remains active and thereafter, we reserve the right to collect and thereafter retain all Data generated via the App (including any collected through surveys conducted via or as a result of the App) in non-personally identifiable form for our scientific research and product development purposes. 

6. Intellectual property 

6.1 All content presented in the App is protected by applicable copyright, database rights, and other intellectual property rights that belong to, or are licensed to, The Myers-Briggs Company. The Myers-Briggs Company reserves all rights in its intellectual property, including the content and design of the App. 

6.2 Users acquire no rights or ownership of copyright or other intellectual property rights or proprietary interest in the same or in any copies thereof. Reproduction of any content, in whole or in part, in any form or media, by any process, is strictly prohibited except: (i) where expressly permitted by law; or (ii) where such reproduction is for the purposes of using the App in accordance with the Terms.  You may not republish, disseminate or transmit any material or content presented in the App, nor exploit such material or content for commercial purposes, nor make any derivative work, nor copy it for any other purpose without first obtaining our written permission.  

6.3 Notwithstanding the above, if the App provides functionality that allows you to print and download certain materials, then you may print and download those materials from the App without additional charge, provided: 

  • the material you print is for your personal use or for use within the ordinary course of your employment, including in work-related training and development;  
  • the material is reproduced accurately;  
  • the material is not used in a misleading or disparaging context; and  
  • you identify the source of the material and acknowledge the work’s status as a work copyrighted by The Myers-Briggs Company.  

6.4 You shall not sell, resell, rent, or lease your access to the App or any content contained within the App. You shall not reverse-engineer the App or any content made available within the App. You shall not access the App in order to build a competitive product or service or to copy any features, functions, scoring, or content of the App. 

6.5 Many of The Myers-Briggs Company's brand names mentioned on the App, including Myers-Briggs®, Myers-Briggs Type Indicator® and MBTI®, are registered trademarks belonging to us or our licensors; a full list of these is available in our Copyright and Trademarks statement. You may not remove or obscure any copyright notices, trademark notices, logos or other notices contained in or on content on the App. You shall not make use of any our trademarks in any domain names.  

7. Consequences of Misuse of the App 

7.1 The Myers-Briggs Company has the right, but not the obligation, to monitor and moderate content added to the App and we are authorized by you in our absolute discretion, and without notice, to remove, disable access to, or amend, edit or delete any contribution which we deem, in our absolute discretion, to be in breach of our Acceptable Use Policy or that we otherwise deem inappropriate, and to remove, block or modify your use of the App for any reason we deem, in our absolute discretion, constitutes non-compliance or a violation of our policies, whether stated, implied or otherwise.  

7.2 Further, when we consider that a breach of these Terms, our Privacy Policy, our Acceptable Use Policy or our Terms of Business applicable to Purchasers has occurred, including through the posting of Inappropriate Material, we may in our absolute discretion, take such action as we deem appropriate and this may result in us taking all or any of the following actions: 

  • immediate, temporary or permanent withdrawal of your right to use the App, without notice; 
  • immediate, temporary or permanent removal of any content posted on the App; 
  • issuing a warning to you;  
  • suspend your account and/or your access to the App; 
  • terminate your account and/or your right to use the App, in accordance with the termination provisions set out in Section 8 of these Terms; 
  • legal action against you; and/ or 
  • disclosure of such information or material to law or regulatory enforcement authorities as we reasonably deem necessary or as required by law. 

7.3 If we withdraw your right to use the App, we will notify you by email or at the next time you attempt to access the App. We may also delete or disable your account. You should refer to the termination provisions in Section 8 of these Terms. 

7.4 You hereby agree to indemnify The Myers-Briggs Company, keep us indemnified and hold us harmless from and against any and all costs, claims, losses, damages and expenses (including reasonable legal fees) sustained or incurred by us, our affiliates or sub-contractors, directly or indirectly, in any jurisdiction, as a result of the use or misuse by you of the App in accordance with Section 10.6 of these Terms. 

7.5 We shall fully cooperate with any law or regulatory enforcement authority or court order requesting or directing us to disclose the identity or locate anyone contributing any Information or material in breach of the Terms. We exclude our liability for all action we may take in response to breaches. The actions detailed in this Section 7 are not limited and we may take other action we deem appropriate. 

8. Term & Termination 

8.1  Your use of the App is governed by the Terms from the time you create your account and access the App and will remain in effect (as updated from time to time by us) for as long as your registration remains active and in good standing.  

8.2 In accordance with Section 5.5, where your activity on the App has ceased for a period of eighteen (18) months or more, we will remove your access to the App and may remove and anonymize all associated User Personal Information, together with that of any associated third party, and any other information on the App associated to a User. 

8.3 You may request that we terminate your account and delete any Personal Information associated with your use of the App at any time by contacting us as set out in Section 11 below.  Please see Section 5 in respect of Personal Information. Additionally, you should refer to our Privacy Policy for information about how your Personal Information will be handled if you ask us to delete this.  

8.4 In the event of any misuse of the App and/or breach of the Terms by a User and/or of the Terms of Business, our Privacy Policy, and/or our Acceptable Use Policy by a Purchaser, we reserve the right (in our absolute discretion) to terminate a User’s (or Purchaser’s, as the case may be) license and access to the App.  In such event, we will delete your account (including your Personal Information) and we will revoke your license and access to the App. Such termination by us shall be effective as of the time we provide notice of such to you.  
 
8.5 If your license and access to the App is terminated by us or you or expires for any reason (including, without limitation, by deletion), then: (i) you will immediately lose all access to the App and any Information or content held within the App; (ii) you will immediately stop making use of our intellectual property and content within the App and these are no longer available to you; and (iii) neither you nor the Purchaser who enabled your access to the App will receive any refund in relation to any unexpired term of the license to the App.  

9. Support, Downtime, & Availability  

9.1 If you need assistance with creating your account or using the App, we will provide you with limited, basic support (as determined by us in our sole discretion). Please contact us as set out in Section 11 below. 
 
9.2 The Myers-Briggs Company will use commercially reasonable efforts to make the App available at all times except for planned downtime and unavailability caused by circumstances beyond our reasonable control, including without limitation: acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, equipment malfunctions, power failures, Internet service provider failures, and other technology failures. Notwithstanding any of the foregoing, you have no expectation regarding the availability or functionality of the App. You agree that your registration and access to the App is not contingent upon the delivery of any additional functionality or any additional support from us. 
 
9.3 The Myers-Briggs Company reserves the right to make any or all of the App unavailable at any time without notice to you.  

10. Liability 

10.1 Our liability arising under or as a result of the provision or use of the App or the content therein, whether in contract, tort, breach of statutory duty or otherwise, will not exceed the price paid by the Purchaser for your license to the App. 

10.2 Nothing in these Terms will exclude or limit our liability for death or personal injury caused by our negligence, or for any fraud on our part, or for any liability that cannot be excluded by law. 

10.3 SUBJECT TO SECTION 10.2, IN NO EVENT SHALL THE MYERS-BRIGGS COMPANY'S LIABILITY TO YOU OR THE PURCHASER HEREUNDER, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED IN AGGREGATE THE TOTAL AMOUNT PAID BY THE PURCHASER IN RELATION TO  YOUR LICENSE TO THE APP AND ACCESS FOR YOU TO THE APP. IN NO EVENT SHALL THE MYERS-BRIGGS COMPANY HAVE ANY LIABILITY TO YOU OR THE PURCHASER FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT THE MYERS-BRIGGS COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
 
THE APP IS PROVIDED “AS-IS.” THE MYERS-BRIGGS COMPANY MAKES NO REPRESENTATION OR WARRANTY REGARDING THE APP OR ANY CONTENT THEREIN, INCLUDING ANY REPRESENTATION THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE MYERS-BRIGGS COMPANY DISCLAIMS ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. 

10.4 Furthermore, we do not warrant or represent that the App will operate without interruption, and we have no liability for the inability of anyone to access the App or the content within the App or functionality that forms part of the App. We reserve the right to carry out maintenance and development on the App, which may cause interruption to it. 

10.5 Except as expressly set out in these Terms we exclude to the fullest extent permitted by law all warranties, representations, terms, conditions and undertakings, whether implied by statute, common law, custom, trade usage, course of dealing or otherwise. Our remedies provided herein are in addition to, and not exclusive of, any other remedies we may have at law or in equity. 

10.6 You agree to defend and indemnify The Myers-Briggs Company, its officers, directors, employees, and assigns against any claims, damages, losses, costs, or liabilities of any kind (including reasonable attorneys’ fees) arising out of or in connection with any actual or alleged breach of the Terms, or in connection with any third-party suits or claims alleging matters which, if true, would constitute a breach of the Terms.   

11. General 

11.1 These Terms, together with our Privacy Policy and Acceptable Use Policy which are supplemental to, and made a part hereof, comprise the entire agreement between us and you regarding use by you of the App, unless otherwise stated. We reserve the right to change the Terms at any time without prior notice to you, so please check them regularly. In the event of any conflict between these Terms (as displayed on the App) and those in our catalogue or elsewhere, these Terms (as displayed on the App) shall prevail.   

11.2 The Terms are governed exclusively by the laws of the nation in which the Company contracting with the Purchaser in respect of purchase of the App is established, namely the State of California in respect of The Myers-Briggs Company; England and Wales in respect of The Myers-Briggs Company Limited (including its European operations); Singapore in respect of The Myers-Briggs Company Pte, Ltd.; and Australia in respect of The Myers-Briggs Company Pty Ltd; without regard to conflicts of laws rules or the United Nations Convention on the International Sale of Goods.  

11.3 If we fail to enforce, or delay enforcement of, any provisions of the Terms, it will not be considered a waiver of our rights to do so. If any provision of the Terms is held by a court of competent jurisdiction to be contrary to law, that provision shall be severed from the Terms, and the remaining provisions of the Terms shall remain in effect.  Any provisions of the Terms that by their nature would survive shall survive any termination or expiration of the Terms and/or termination or expiration of your registration and access to the App.  

11.4 You may not assign any of your rights or obligations under the Terms, whether by operation of law or otherwise, without the prior written consent of The Myers-Briggs Company.  

11.5 These Terms do not create a partnership, franchise, joint venture, fiduciary, or employment relationship between the parties; the parties are independent contractors.   

11.6 Except as otherwise specified in these Terms, all notices, permissions, and approvals under this Agreement shall be in writing.  Notices to the Company shall be addressed to the attention of its General Counsel.  All notices to you shall be addressed to the most recent contact information we hold.   

11.7 If you wish to raise a query regarding the App or require assistance in relation to our products and services, please contact your local representative or your local Customer Support team as set out below.

email: support.us@themyersbriggs.com 

email: support.eu@themyersbriggs.com 

email: enquiries.ap@themyersbriggs.com 

email: support.asia@themyersbriggs.com 

If you have a data protection query or complaint, please contact support.us@themyersbriggs.com if you are in the US or otherwise outside the UK or European Union, and dpo@themyersbriggs.com if you are within the UK or the European Union. 

11.8 No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right.  Other than as expressly stated herein, the Company’s remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.   

11.9 If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, that provision shall be severed from these Terms, and the remaining provisions of these Terms shall remain in effect.   

11.10 You may not assign any of your rights or obligations under these Terms, whether by operation of law or otherwise.   

11.11 Any provisions of these Terms that by their nature would survive shall survive any termination or expiration of these Terms or termination or expiration of your App use.   

11.12 The Company may modify these Terms at any time by providing written notice to you via the App, so please check them regularly. New versions of these Terms will be provided to you via the App.