Tapping their many years of diverse experience, Drs. Kilmann and Bhakuni will discuss how to:
- Recognize the relationships between conflict and stress, and stress and performance
- Determine the best strategies for carefully choosing the most appropriate conflict styles
- Use different conflict styles with different stress levels to become more resilient
- Discover how using the TKI and MBTI tools can strengthen you and your organization by helping you handle conflicts and stress effectively