Conflict in the workplace
Welcome to the 50th anniversary of the TKI® assessment!
To celebrate 50 years of the assessment helping people around the world understand and manage conflict, we'll be sharing new resources throughout the year so you can better generate positive outcomes from conflict.
Whether you’re an experienced TKI practitioner or someone completely new to the assessment, you’ll find something to support your journey into successful conflict management. Watch this page as we make regular updates.
Why the TKI assessment?
36% of people say they deal with conflict often, very often, or all the time.
22% of people say their managers handle conflict poorly or very poorly. 4.3 hours are spent dealing with conflict every week by those who have to manage it.*
The TKI assessment celebrates its 50th birthday in 2024. But why is it so popular?
- Its five different approaches to conflict give people a practical, accessible framework
- It helps people understand both their own and other people’s approaches to conflict
- The assessment insights enhance leaders’ conflict management skills and ability to reconcile differences
New to the assessment? Learn more about the TKI framework and see how these available reports can help with conflict management:
- The TKI® Profile and Interpretive Report provides insight into an individual’s conflict style
- The new TKI® Team Report provides insight into a whole team’s conflict style
Want more information? Get in touch.
*Conflict at Work survey, The Myers-Briggs Company, 2022
Latest trends on conflict
Conflict at Work: a research report
Our new Conflict at Work research investigates how people in the workplace see conflict today and what we can do to manage it better.
Psychology of Conflict Management
Learn about personality and the different types of conflict so you can apply conflict management strategies that work better.
Conflict Management
Listen to this episode of The Myers-Briggs Company Podcast featuring Gail Fann Thomas, conflict management expert and TKI Team Report co-author.
TKI practitioners resources
Check out these resources designed just for you by our experts to help you continue to manage conflict to increase performance and improve decision-making across your organization.
16 Tips for Using the TKI® Tool for Developing People and Facilitating Conflict Management
Develop your people and learn how to facilitate conflict management with these 16 tips from TKI co-author, Ralph Kilmann.
Managing Conflict in Teams: Introducing the TKI® Team Report
In this webinar, Ken Thomas and Ralph Kilmann, authors of the TKI® assessment, along with Dr. Gail Fann Thomas, conflict management expert and co-author, of the TKI® Team Report, introduce the newest report.
Developing Teams Using the TKI® Team Report
In this webinar, co-author of the TKI® Team Report, Dr. Gail Fann Thomas, provides step-by-step suggestions for using the TKI® Team Report to deliver a successful team development workshop.
Get in touch
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