Developing Crucial Skills for New Managers
This lack of training can negatively impact managers’ confidence and their ability to lead their teams and tackle potential challenges. And on the flip side, employees with ineffective managers are less satisfied and motivated in their jobs and are more likely to struggle or quit. Expert training and support for managers are therefore essential to not only safeguard but maximize employee retention and performance.
At The Myers-Briggs Company, we believe that the best approach to developing managers and leaders is grounded in a deep understanding of personality and how to work with different personality types. Developing Crucial Skills for New Managers is a series of online workshops that supports managers and leaders by nurturing this understanding and develops their skills, knowledge, and confidence so that they can get the best from their teams. Participants will first be introduced to two personality frameworks—MBTI® and FIRO®—to raise awareness of their management style and how other people’s perceptions, experiences, values, and needs can differ. Participants can then apply this awareness to build competence in five key management areas through add-on workshops.
*Chartered Management Institute, 2023.
workshop format
- Virtual or in-person
- Instructor-led
- One foundational 3-hour workshop + pre-work, followed by optional add-on workshops (2–3 hours each)
- For groups of 4-20 people
participants will receive
- MBTI®Complete assessment and three-page Type Description report
- FIRO-B assessment and two-page FIRO-B Profile
- Participant toolkit
- Myers-Briggs® App
PRicing
- Varies depending on number of workshops and participants. Contact us for details.
How it works
The Developing Crucial Skills for New Managers series of online workshops is anchored by the Understanding Your Management Style workshop, which provides participants an understanding of their management style. Following this foundational workshop, participants can expand their learning with five optional add-on workshops, with each building specific skills crucial for effective managers: Decision-Making and Communication, Coaching and Mentoring Skills, Managing Conflict and Difficult Conversations, Building and Developing a Team, and Managing Your Resilience. Customers can choose a single workshop, a combination, or even all five.
Developing Crucial Skills for New Managers can be scheduled on its own or as follow-on training for managers and leaders who have already completed the the MBTI Essentials or Inclusive Leadership workshop.
Understanding Your Management Style
- MBTI framework and personality preferences
- FIRO framework and interpersonal needs
- Your MBTI and FIRO profiles as a manager
Decision-making and Communication
- Making effective decisions
- The role of personality in communication styles
- Leveraging communication to influence others
Coaching and Mentoring Skills
- The impact of a coaching mindset
- Active listening and powerful questions
- Constructive challenges and feedback
- Goal setting and action planning
- Applying a coaching framework
Managing Conflict and Difficult Conversations
- Common sources of conflict within teams
- The role of personality in approaching conflict
- Conflict management strategies
- Handling difficult conversations
Building and Developing a Team
- Behaviors of a high-performing team
- Stages & challenges of team development
- Negotiating ways of working
- Motivation & engagement
Managing Your Resilience
- Challenges of being a manager
- Recognizing your stress profile
- Strategies for stress management
- Negotiating boundaries
Learning outcomes
- Managers and leaders will harness in-depth understanding of their own and others’ personalities to better develop and adapt their management style.
- Managers and leaders will build a toolkit of practical skills to get the best from themselves and their team.
- Managers and leaders will be empowered to tackle potential challenges while looking after themselves and embedding a culture of well-being.
Features
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Facilitated by experts
Workshops are led by an expert consultant and MBTI and FIRO practitioner skilled in working with managers and leaders.
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Interactive learning
To enhance understanding, the workshops incorporate live discussion, activities, and opportunities to ask questions.
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Flexible delivery
Designed as flexible, bite-sized learning solutions, workshops can fit most workday schedules.
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Modular design
Our modular approach means that you can choose any combination of workshops to meet your learning and development needs.
Who it's for
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New managers and leaders
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Rising stars and high potential employees
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Informal leaders
Get in touch
To purchase or learn more about the Developing Crucial Skills for New Managers workshop, complete and submit the form below and we’ll get back to you soon.